Your satisfaction with our product is guaranteed. If for any reason you are not satisfied with your purchase, just return it within 14 days of receipt of shipment. Any item returned must be in a satisfactory condition. A refund will be applied to your original payment method for the price of the item(s) returned that meet these conditions. Please note that we only accept returns if the goods are returned to us in satisfactory condition, we have the right to reject any defective items.
You will be responsible for any charges incurred in returning your purchase and you will also be liable for any services provided to you in connection with your purchase, ie: any original delivery costs incurred by us. Personalised products and undergarments are NON-RETURNABLE.
For your protection, we recommend that you use a recorded-delivery service.
If you are returning items due to error on our part we will be happy to refund the delivery charges incurred by you in sending the item back to us (up to a maximum of £6.00), or you can contact customer services to arrange a collection.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.
We offer what we consider a very fair returns policy and we give an honest judgement based on many years experience, if we are at all unsure with regard a returned product we reserve the right to send it back to the manufacturer for further inspection by their experts.